Administrative tickets
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Revision as of 16:01, 24 March 2011 by Nucode (talk | contribs) (Created page with "Administrative ticket is a management option where you can get a certain task on your service, usually a dedicated server, done by Pulsed Media. These tickets cost 3€ p...")
Administrative ticket is a management option where you can get a certain task on your service, usually a dedicated server, done by Pulsed Media. These tickets cost 3€ per task as of 24/03/2011.
Administrative tickets are what is beyond the scope of normal support, which is always free. For example server restarts, OS reinstallations are always free.
A administrative ticket for dedicated server could be for:
- Installing MTA such as EXIM or Postfix
- Configuration of said MTA for IMAP using Courier IMAP
- Configuring a new Apache virtual host
- Adding a new seedbox user utilizing the PM Software Stack (If you do not have Turnkey seedbox management subscription)
- Setting up automatic Rsync backup for /home to specified server
For seedbox this could be:
- Installing a specific ruTorrent plugin
- Installing Rapidleech
- Setting up automatic Rsync or SCP transfer of data daily
