Difference between revisions of "Administrative tickets"
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(Created page with "Administrative ticket is a management option where you can get a certain task on your service, usually a dedicated server, done by Pulsed Media. These tickets cost 3€ p...") |
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| − | Administrative ticket is a [[management]] option where you can get a certain task on your service, usually a dedicated server, done by [[Pulsed Media]]. These tickets cost | + | Administrative ticket is a [[management]] option where you can get a certain task on your service, usually a dedicated server, done by [[Pulsed Media]]. These tickets cost an hourly rate of 165€ as of 17/07/2023. |
Administrative tickets are what is beyond the scope of [[normal support]], which is always free. For example server restarts, OS reinstallations are always free. | Administrative tickets are what is beyond the scope of [[normal support]], which is always free. For example server restarts, OS reinstallations are always free. | ||
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* Configuration of said [[Mail Transfer Agent|MTA]] for IMAP using Courier IMAP | * Configuration of said [[Mail Transfer Agent|MTA]] for IMAP using Courier IMAP | ||
* Configuring a new [[Apache]] [[virtual host]] | * Configuring a new [[Apache]] [[virtual host]] | ||
| + | * Configuring storage arrays // performance testing | ||
* Adding a new seedbox user utilizing the [[PM Software Stack]] (If you do not have [[Turnkey seedbox management]] subscription) | * Adding a new seedbox user utilizing the [[PM Software Stack]] (If you do not have [[Turnkey seedbox management]] subscription) | ||
* Setting up automatic [[Rsync]] backup for /home to specified server | * Setting up automatic [[Rsync]] backup for /home to specified server | ||
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Latest revision as of 13:01, 17 July 2023
Administrative ticket is a management option where you can get a certain task on your service, usually a dedicated server, done by Pulsed Media. These tickets cost an hourly rate of 165€ as of 17/07/2023.
Administrative tickets are what is beyond the scope of normal support, which is always free. For example server restarts, OS reinstallations are always free.
A administrative ticket for dedicated server could be for:
- Installing MTA such as EXIM or Postfix
- Configuration of said MTA for IMAP using Courier IMAP
- Configuring a new Apache virtual host
- Configuring storage arrays // performance testing
- Adding a new seedbox user utilizing the PM Software Stack (If you do not have Turnkey seedbox management subscription)
- Setting up automatic Rsync backup for /home to specified server
